Dell XPS 13 (9350) review: Lunar Lake on defense

Intel faces off against Qualcomm in Dell’s XPS 13.

Dell XPS 13 9350 With Intel Lunar Lake Processors Launched: Price,  Specifications | Technology News

Verdict
The Dell XPS 13 gets long battery life thanks to Intel’s Lunar Lake. While its design is attractive, the touch-based function row is difficult to use as it prioritizes form over function.

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Pros
+Long battery life (with LCD display)
+Attractive, minimalist design
Cons
-Capacitive function row isn’t as good as dedicated keys
-No headphone jack
-Pricey

Dell’s XPS 13 is finally available with multiple CPU options. Where previously it only ever came with Intel processors, it’s now available with both Intel’s Core Ultra 2 “Lunar Lake” chips and Qualcomm’s Snapdragon X Elite. The competition to be among the best ultrabooks is on.

We tested the Snapdragon version previously, and while Dell’s design is as divisive as ever, it’s hard to argue with a mix of performance and power. That gave us high hopes for the Lunar Lake model.

What the Intel version offers is more app compatibility, and long battery life, but the performance isn’t as good as Qualcomm’s. If you want a Dell XPS 13 with an x86 processor, the XPS 13 (9350) is for you. But if you’re not worried about app compatibility, the Intel versions are challenged by Dell’s embrace of Qualcomm.

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Design of the Dell XPS 13 (9350)

Dell XPS 13 9350, Intel Core i5-6th Gen. CPU, 8GB RAM, 256GB SSD, 13.3 inch  FHD Display – Shabab Al Madina Computer
While Dell first introduced this chassis in 2022 with the XPS 13 Plus (which isn’t that long ago in the scheme of laptop designs), I feel like I’ve seen it many times before, as Dell has released multiple versions across two chip companies.

The XPS 13 is all aluminum and clean lines, with a black lid (at least on our model) and deck. Opening reveals what continues to be Dell’s series of most controversial laptop design choices: a capacitive touch row above a keyboard with no spaces between the keys (Dell calls this “zero-lattice”).

Dell XPS 13 9350

That all adds up to a svelte 11.62 x 0.60 x 0.58-inch package that weighs 2.7 pounds. The Snapdragon version, the XPS 13 (9345), has the same dimensions and weighs 2.62 pounds. Apple’s 13-inch M3 MacBook Air is 11.97 x 8.46 x 0.44 inches and 2.7 pounds, while the Asus Zenbook S14 is 12.22 x 8.45 x 0.51 inches and 2.65 pounds.

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Dell XPS 13 (9350) Specifications

CPUIntel Core Ultra 7 258V
GraphicsIntel Arc 140V
NPUIntel AI Boost (47 TOPS)
Memory32GB LPDDR5X-LPDDR5x-8533
Storage512GB PCIe Gen 4 SSD
Display13.4-inch, 1920 x 1200, InfinityEdge, 120 Hz
NetworkingIntel Wi-Fi 7 BE201, Bluetooth 5.4
Ports2x Thunderbolt 4 over USB Type-C
Camera1080p, IR
Battery55 WHr
Power Adapter60W USB Type-C
Operating SystemWindows 11 Pro
Dimensions (WxDxH)11.62 x 0.60 x 0.58 inches (295.3 x 199.1 x 15.3 mm)
Weight2.7 pounds (1.22 kg)
Price (as configured)$1,599.99

Keyboard and Touchpad on the Dell XPS 13 (9350)
As long as Dell sticks with this XPS design, the keyboard and touchpad will continue to be controversial.

I don’t have much of a problem with the “zero-lattice” keyboard. Despite looking different from most of the market, the 1 mm of travel feels deeper than expected. On monkeytype, I needed to take some extra time to get used to it, but even at my slowest I was at 99 words per minute.

Dell XPS 13 9350

But I’ll never be able to fully accept the function row, especially for the delete and escape keys. A capable function row is just too important, and you shouldn’t have to look down to change the volume, screen brightness, or even hit escape or CTRL + ALT + Delete (the latter of which is on the function row). We’re going into our third year with this design, and it’s time for Dell to give up and add buttons. Is this system extremely pretty? Yes. But when I use this function row, it feels like Dell chose to make a sleek system rather than a usable one.

I feel a bit less strongly about the touchpad. I’m into haptics, but I still wish, even after using several models, that Dell would put a border around the touchpad, like Apple does on the MacBook Air. It’s better for usability, and while I never veered off of the touchpad, it gives me a sense of confidence to know the borders.

Upgradeability of the Dell XPS 13 (9350)
To remove the bottom of the laptop, you need to remove six Torx screws from the bottom of the laptop. One of the screws on our unit stripped, but Dell’s publically available owner’s manual shows that the rest of the process is identical to what we’ve seen on other XPS 13 systems with this design. (If you do go looking for the manual, make sure you don’t find the one for the previous XPS 13 (9350) released almost a decade ago).

Dell XPS 13 9350

You can remove the base with just your fingers once the screws are out. That being said, inside, the only replaceable parts are the battery and the SSD. The RAM has never been upgradeable in the current XPS 13 design, but in this case, that’s because it’s actually on the CPU package.

Battery Life on the Dell XPS 13 (9350)
Intel’s big promise with its Core Ultra Series 2 (“Lunar Lake”) chips has been making x86 more efficient than ever. But with the new XPS 13, that will also heavily depend on what kind of screen you get. Dell loaned us a second unit with identical specs, except for a 2880 x 1800 OLED panel. It showed a surprisingly wide difference in battery life.
The laptop with a 1920 x 1200 LCD screen ran for 17 hours and 29 minutes (though part of that may have been held back by one outlier run in our average). The version with the higher-resolution OLED panel lasted just 8 hours and 40 minutes. Me? I’d take the lower resolution screen for the tradeoff.

The leader in this test was the Snapdragon version of the XPS 13, model 9345. That version, also with the 1920 x 1200 screen, ran for 19:31. The Asus Zenbook S14, using the same chip as this laptop, had a longer battery life with an OLED panel at 13:51.

Heat on the Dell XPS 13 (9350)
We grabbed some skin temperature measurements while running our Cinebench 2024 benchmark gauntlet. The system was fairly cool considering how stressful this benchmark is. The keyboard hit 93.2 degrees Fahrenheit, while the touchpad (or at least, the part of the deck where the haptics are) reached 88.7 F. The hottest point on the bottom, in a corner near the vent, measured 101.3 F.

Webcam on the Dell XPS 13 (9350)
The 1080p webcam on the Dell XPS 13 (9350) was serviceable in good light. It’s color accurate, and while it’s not the sharpest I’ve ever looked, I would use this webcam on important video calls. I never had an issue with the IR camera for Windows Hello, which was swift and reliable.

For those who want to blur backgrounds or experiment with filters, Lunar Lake can use Windows Studio Effects.

Software and Warranty on the Dell XPS 13 (9350)
Dell has its fair share of software preinstalled on the system, but it’s not overwhelming.

The primary app is MyDell, which has options to see other Dell applications, customize audio and adjust your display’s color profiles. There is a link for making network changes in another app, but it didn’t have an application for that on our review unit.

Dell Digital Delivery lets you install software purchased with your system, while SupportAssist gives you easy access to your service tag, performs hardware scans, and, surprisingly, features a working section to optimize your Wi-Fi network. Huh.

There’s also a trial of McAfee (Dell also includes a bookmark in the Edge browser, which cheapens the experience a bit).

Like most Windows notebooks, there are some links in the Start menu to the Windows store, including apps like Spotify and LinkedIn. Intel includes its Intel Unison app.

Bottom Line
The latest Dell XPS 13 prioritizes efficiency over performance. If you get the version with the 1920 x 1200 screen and forego OLED, you can get almost 17 and a half hours of battery life. Not bad.

But there’s still the fact that there’s another XPS 13 out there, the Qualcomm Snapdragon X Elite version, that lasted longer on our tests and offers stronger performance. What Intel’s Core Ultra Series 2 chips offer here are x86 compatibility. For those who do most of their work in a web browser, the XPS 13 (9345) with Snapdragon may be a better choice.

If you’re worried about software compatibility, though. That makes x86 the only game in town. That being said, other Lunar Lake laptops, like the Asus Zenbook S14, offer a more traditional design, including a headphone jack and standard function keys that are more accessible. It’s great to see Dell offer a variety of processors in its flagship laptop. Now it’s time to make it work for a greater variety of people.

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